Shipping & Returns
Shipping
- We ship across India.
- Orders are dispatched within 1 working day.
- Delivery time after dispatch depends on your location and our courier partner.
- Delivery fee: calculated live for your exact pincode at checkout — you can also check it upfront on any product page.
Returns & Refunds
Because our products are cleaning liquids, for hygiene and safety reasons we can only accept returns or issue refunds in these cases:
- The item arrived damaged or leaking.
- You received the wrong product.
Opened bottles cannot be returned. To raise a claim, contact us within 3 days of delivery with your order number, a photo of the issue, and a valid uncut unboxing video (see below).
Uncut unboxing video required. For any damaged or wrong-item claim, you must share a single, continuous (uncut and unedited) video that begins before the sealed package is opened and clearly shows the parcel, the shipping label, and the issue. Claims without a valid uncut unboxing video cannot be accepted.
Refund timeline
Approved refunds are processed to your original payment method within 3 business days.
